Privacy Policy & Personal Data Protection
Last updated: February 7, 2026
1. Introduction
Tasheel is committed to protecting user privacy and keeping personal data confidential in accordance with applicable laws and regulations.
By using the platform or any of its services, you consent to the collection and processing of your data to the extent necessary to provide the service, as described in this policy.
2. Data We Collect
We collect and process personal data strictly as needed to provide services, including:
- Identification data: full name, ID/passport number, date and place of birth
- Contact data: phone number, email address, residential address
- Official documents and files provided by the user
- Payment and transaction details
- Request and case details
We collect this data directly from you when you create an account, submit a request, or contact support.
3. How We Use Data
We use your data to:
- Provide and process services and requests
- Communicate updates and required actions
- Process payments and issue invoices
- Improve service quality and user experience
- Comply with legal requirements
We do not sell or rent your personal data.
4. Data Sharing
We may share your data to the minimum extent necessary with:
- Competent authorities or authorized partners involved in fulfilling your request
- Technology, payment, and delivery providers (under appropriate confidentiality obligations)
- Any party where disclosure is required by law
We limit sharing to what is necessary for the stated purpose.
5. Security & Retention
Tasheel applies reasonable security measures, including access controls and encryption where applicable. However, no internet transmission method can be guaranteed 100% secure.
We retain data for as long as needed to provide the service, comply with legal obligations, or resolve disputes, after which it may be deleted or anonymized where feasible.
6. Your Rights & Contact
You may request access to, correction of, or deletion of your data within the limits permitted by law and operational requirements. For privacy inquiries or data requests, please contact Tasheel via official support channels.